Your Journey Starts Here

You don’t need previous travel industry experience to join our award-winning team at Thorne Travel.
 
Many of our successful team members have come from backgrounds in hospitality, retail, and the public sector. With our expert training and support, they’ve built exceptional industry knowledge and a reputation for outstanding customer service in travel.
 
At Thorne Travel, we provide comprehensive training programmes, supported by a dedicated mentor to guide you through your initial development and ongoing learning journey.
 
Once your initial training is complete, you’ll have the opportunity to continue growing your skills through further training or advanced courses at local colleges and universities — helping you reach your full potential.

Careers at Thorne Travel

Join the Team Behind Scotland’s Top Travel Agency

At Thorne Travel, we don’t just book holidays – we create life-long memories. Our award-winning team is passionate about travel, obsessed with great service, and always ready to go the extra mile for our customers. We believe work should be exciting, inspiring, and full of opportunities to grow and that’s exactly what you’ll find here.

Why Join Thorne Travel?

Be Part of an Award-Winning Brand

We’ve been named Scotland’s Top Travel Agency 2025 and Top Weddings & Honeymoons Agency, and we’re proud to be recognised for the care, knowledge, and dedication our team puts into every adventure. 

Every Day is Different

From luxury honeymoons to round-the-world adventures, no two days are the same. You’ll help customers plan everything from once-in-a-lifetime cruises to last-minute weekend getaways – and you’ll learn something new every single day.

Travel is in Our DNA

We don’t just talk about destinations  we visit them. Our team is encouraged to experience the places we sell so we can offer first-hand advice. That means opportunities for fam trips, industry events, and travel experiences you won’t get in other jobs.

A Supportive, Friendly Team

We’re a close-knit bunch who work hard and have fun along the way. Whether it’s sharing insider tips, helping each other with tricky itineraries, or celebrating big wins, we’ve always got each other’s backs.

Career Growth & Development

We invest in our people. With ongoing training, access to over 300+ supplier partners, and opportunities to specialise in areas like cruises, luxury travel, or tailor-made adventures, you’ll have the tools to grow your career here.

Perks You’ll Love

  • Competitive salary and incentives
  • Travel discounts and exclusive offers
  • Invitations to industry events & award nights
  • Flexible working options for the right role
  • The chance to work in a business where your ideas matter

Available Positions

If you love travel, have a flair for sales, and can deliver exceptional customer service with a smile, you’ll fit right in. Whether you’re a seasoned travel consultant or looking to kick-start your career in the industry, we’d love to hear from you.

Senior Travel Consultant

Flexible working options available.

Lifestyle Working

Remote

Apprentice Travel Consultant

Apprenticeship

Branch Manager

Full-time

Interested? Get in touch!

Ready to help our customers explore the world? Send your CV and a short cover letter to christianemccorgray@thornetravel.com and tell us why you’d be a perfect addition to the Thorne Travel family.

Our Core Values

We are looking for people who share and can demonstrate our Core Values.

Honest

We always communicate openly and honestly with our customers, suppliers and co-workers as this builds trust, integrity and healthy relationships.

Passionate

We adore travel and the products and services that we sell. We always go the extra mile for our customers to help them create memories that last a lifetime.

Inclusive

We recognise that everyone is different, and we celebrate diversity. We create an environment that is welcoming, supportive and offers respect to everybody.

Innovative

We are creative, we try new things, and we strive to continuously improve and deliver the very best service for our customers.

About Thorne Travel

Our Team

About Us

Our History

Lifestyle

Senior Travel Consultant

Thorne Travel | Full-time or Part-time | Permanent

Join Scotland’s Multi Award-Winning Travel Agency

At Thorne Travel, we believe exceptional travel starts with exceptional people. As one of Scotland’s leading independent travel agencies, we’re looking for an experienced Senior Travel Consultant who is passionate about delivering outstanding customer experiences, driving commercial success, and leading by example.

If you thrive in a busy retail environment, enjoy building lasting customer relationships, and have the confidence to inspire both clients and colleagues, we’d love to hear from you.


About the Role

As a Senior Travel Consultant, you’ll play a key role in the success of the branch. You’ll combine your travel expertise with strong commercial awareness to create unforgettable holidays, support business growth, and help lead a high-performing team.

From designing bespoke itineraries to overseeing daily operations, you’ll ensure every customer receives exceptional service while maintaining the high standards Thorne Travel is known for.


What We Offer

  • Competitive salary
  • Performance-related bonus
  • Flexible full-time or part-time working
  • Bereavement leave
  • Company events
  • Employee discounts
  • Employee mentoring programme
  • Free or subsidised travel
  • Private medical insurance
  • Ongoing training and development

Your Responsibilities

  • Create and sell tailor-made holidays and travel experiences
  • Achieve individual and branch sales targets
  • Promote Thorne Travel across established and emerging markets
  • Stay up to date with industry trends, destinations, and travel products
  • Attend educational and familiarisation trips to enhance destination knowledge
  • Manage bookings and liaise with airlines, tour operators, hotels, and other travel partners
  • Deliver exceptional customer service before, during, and after travel
  • Support the day-to-day running of the branch
  • Motivate, mentor, and lead colleagues by example
  • Monitor performance and contribute to a positive, high-achieving team culture
  • Build strong relationships with customers, suppliers, and business partners
  • Ensure compliance with all relevant travel regulations and company procedures
  • Identify opportunities to improve processes and grow the business


What We’re Looking For

We’re looking for someone who brings experience, enthusiasm, and leadership to the role.


You’ll have:

  • Previous experience in a senior travel consultant or travel management role
  • Strong knowledge of worldwide destinations, suppliers, and travel products
  • Excellent sales and commercial awareness
  • Outstanding communication and relationship-building skills
  • Proven leadership and coaching abilities
  • Strong organisational skills with excellent attention to detail
  • The ability to work confidently under pressure and prioritise effectively
  • A proactive approach to problem-solving and continuous improvement
  • A genuine passion for travel and creating unforgettable customer experiences

Ready for Your Next Adventure?

If you’re an experienced travel professional looking to take the next step in your career with Scotland’s multi award-winning travel agency, we’d love to hear from you.

Apply today and help create unforgettable journeys with Thorne Travel.

Start Your Career with Scotland’s Multi Award-Winning Travel Agency

Thorne Travel | Full-time | Apprenticeship

Do you have a passion for travel and enjoy helping people? Are you looking to start an exciting career where no two days are the same?
 
At Thorne Travel, we’re looking for an enthusiastic and motivated Travel Apprentice to join our friendly team. This is a fantastic opportunity to gain hands-on experience in the travel industry while working towards a recognised apprenticeship qualification.
 
You’ll learn from experienced travel professionals, develop valuable customer service and sales skills, and begin a rewarding career with one of Scotland’s leading independent travel agencies.

About the Role

As a Travel Apprentice, you’ll support the day-to-day running of the branch while learning all aspects of the travel industry. You’ll receive full training and mentoring, helping you build the knowledge and confidence to become a successful Travel Consultant.

From welcoming customers into the branch to helping create dream holidays, every day will bring new opportunities to learn and grow.

What We Offer

  • Competitive apprenticeship salary
  • Full training and ongoing support
  • Mentoring from experienced travel professionals
  • Career progression opportunities
  • A friendly, supportive team environment

Key Responsibilities

  • Welcome customers into the branch and provide a friendly first impression
  • Assist Travel Consultants with customer enquiries and bookings
  • Learn about destinations, airlines, cruise lines, hotels, and travel products
  • Help create personalised holiday quotations and itineraries
  • Support the team with administration and booking documentation
  • Develop excellent customer service and sales skills
  • Assist with marketing activities and social media content where appropriate
  • Keep up to date with travel trends and promotions
  • Maintain a professional and organised working environment
  • Complete apprenticeship coursework and training alongside your role

What We’re Looking For

  • We don’t expect you to have travel industry experience—we’re looking for the right attitude and a willingness to learn.


You’ll have:

  • A genuine passion for travel
  • Excellent communication and people skills
  • A positive, enthusiastic, and friendly attitude
  • Good organisational skills and attention to detail
  • Confidence using computers and learning new systems
  • A willingness to learn and develop new skills
  • The ability to work as part of a team
  • A customer-focused approach
  • Nat 5s (or equivalent), including English and Maths, are desirable

Why Join Thorne Travel?

At Thorne Travel, we’re committed to developing future talent. Many of our experienced team members started their careers in junior roles and have progressed within the business.
 
As a Travel Apprentice, you’ll receive structured training, real responsibility, and the opportunity to build a long-term career in an exciting and rewarding industry.

If you’re passionate about travel, eager to learn, and ready to build a rewarding career, we’d love to hear from you.

Apply today and start your adventure with Scotland’s multi award-winning travel agency – Thorne Travel.

Branch Manager

Thorne Travel | Full-time or Part-time | Permanent

Lead the Way with Scotland’s Multi Award-Winning Travel Agency
 

At Thorne Travel, we’re passionate about creating unforgettable travel experiences—and that starts with exceptional leadership.

We’re looking for an experienced Branch Manager to lead one of our busy retail branches. This is an exciting opportunity for an inspiring leader with a strong commercial mindset, excellent people management skills, and a passion for delivering outstanding customer service.

If you’re ready to lead a successful team, grow a thriving branch, and make a real impact within an award-winning independent travel agency, we’d love to hear from you.


About the Role

As Branch Manager, you’ll take full responsibility for the performance and day-to-day operation of your branch. You’ll lead, motivate, and develop your team while driving sales, delivering exceptional customer experiences, and ensuring the branch consistently achieves its commercial objectives.

Leading from the front, you’ll inspire your team to exceed expectations while maintaining the high standards of service and professionalism that Thorne Travel is renowned for.


What We Offer

  • Competitive salary
  • Performance-related bonus
  • Bereavement leave
  • Company events
  • Employee discounts
  • Employee mentoring programme
  • Free or subsidised travel
    Private medical insurance
  • Ongoing training and development
  • Career progression opportunities

Key Responsibilities

  • Lead, motivate, coach, and develop a high-performing team
  • Take full responsibility for branch sales, profitability, and performance
  • Drive business growth through effective sales leadership and local marketing initiatives
  • Deliver exceptional customer service and ensure every customer receives expert travel advice
  • Create and sell tailor-made holidays and travel experiences
  • Monitor branch performance and implement strategies to achieve and exceed targets
  • Recruit, train, mentor, and develop colleagues
  • Manage staffing, rotas, holidays, and day-to-day branch operations
  • Ensure compliance with company policies, industry regulations, and health and safety standards
  • Build strong relationships with customers, suppliers, and business partners
  • Stay up to date with industry trends, destinations, and travel products
  • Attend supplier events and educational visits to enhance product knowledge
  • Represent Thorne Travel within the local community and maintain the company’s outstanding reputation
  • Analyse business performance and identify opportunities to improve sales, service, and operational efficiency

What We’re Looking For

You’ll be an experienced travel professional with a proven ability to lead successful teams and deliver commercial results.


You’ll have:

  • Previous experience as a Branch Manager or Assistant Branch Manager within the travel industry
  • A strong track record of achieving and exceeding sales targets
  • Excellent leadership, coaching, and people management skills
  • Outstanding customer service and relationship-building abilities
  • Strong commercial awareness and business acumen
  • Excellent knowledge of worldwide destinations, suppliers, and travel products
  • Exceptional communication and organisational skills
  • Confidence in making decisions and solving problems in a fast-paced environment.
  • A proactive, positive, and results-driven approach
  • A genuine passion for travel and developing high-performing teams


Why Join Thorne Travel?

At Thorne Travel, our people are at the heart of everything we do. As Branch Manager, you’ll have the opportunity to shape the success of your branch while working for one of Scotland’s most respected independent travel agencies.

We value ambition, recognise success, and invest in our people—providing the support, training, and opportunities you need to build a rewarding long-term career.


If you’re an experienced travel leader with the passion, drive, and ambition to lead a successful branch and inspire a high-performing team, we’d love to hear from you.

Apply today and become part of Scotland’s multi award-winning travel agency, helping our customers create unforgettable journeys while leading your team to success.